Name: Amy Mitchell
Title: Managed Services Engineer
Employer: KnowBe4
Location: Clearwater, FL, U.S.
Education: Associates of Science
Years in IT: 6
Years in cybersecurity: 4
Cybersecurity certifications: Security+, CISSP
How did you decide upon a career in cybersecurity?
I realized how important PCI DSS security is when I worked in the service industry. From there, I worked in network security for point of sale systems and have now moved to KnowBe4. I help teach people about cybersecurity awareness around the world.
Why did you decide to pursue your CISSP?
I interact and work with CISSPs on a regular basis. I wanted to be able to communicate and understand their thought processes on the same level as them.
In cybersecurity, no two days are the same – what is your main role in your organization?
I manage the security awareness training and simulated phishing plans for large global enterprises.
Tell us about a project that you were particularly proud of –
One project I was particularly proud of was my first, large global account set up. It was a native language simulated phishing that started in Asia and chased the sun around the globe. It took six straight hours to set up the account.
What impact has the CISSP had on your career?
The level of respect that others, both in and outside of the industry, have has grown and they can be confident in my level of knowledge.
What advice would you give to those who are thinking about pursuing cybersecurity as a career?
While it may seem like a highly technical field, there are many different facets of cybersecurity. No matter where you started in your career, there is always room for more cybersecurity professionals.
Aspiring to be a CISSP? Download the Ultimate Guide to the CISSP.